PACKAGES LIST: 1 x W4 Electric scooter 1 x Charger 1 x Acces kits 1 x Manual We offer 12 months warranty for most parts of the scooters and 6 months warranty for the battery and motor. We take care of quality-related issues with a REPLACEMENT PARTS. We provide best customer service and are confident to respond within 48 hours with a satisfactory solution. Load capacity of up to 264lbs Rider Age: 16+ Adult Foldable Electric Scooter 19mph Max Speed 350W Motor Brand New， Portable Folding Commuting Scooter Electric for Adults Teens with APP Control ITEM SPECIFICATIONS: Tire size: 8.5 inch Material: Aluminum alloy Max load:120KG Max speed: 25km/h Motor power:350W Battery: 36V/10.4Ah Charging time:4~6 hours Max climbing angles: 10-15° Net weight:12.5kg Gross weight:14.7kg Packing size: 1110*160*530mm Features： APP lock function on scooter - 3 seconds to fold ,,save space, - 13KG,super light,easy carry - Loading capacity 120KG,aluminum alloy forged scooter body, strong and durable scooter, strong power,350W motor - Metal bell design, loud ring bell, easy to operate - APP speed mileage display, APP lock for scooter, light switch ,scooter switch off, cruise on/off ,scooter speed zero &non-zero start, automatic shut down time setting - The default maximum speed of the scooter is 25km/h.You can use the Bluetooth connection app to adjust the maximum speed limit, and the maximum speed can be adjusted to 31Km/h. Riding Skills: -Make sure that the riding route is smooth. -Please start with low speed to adapt riding status first . - Please be sure to charge your scooter fully before first usage. Don’t skip this as it’s important and prolongs the life and capacity of your battery.When using e-scooter - please take extra care and wear some protective gear. Warm Tips —1. How to startup? - Long Press the scooter LED power button 2 seconds,then turn on the device. - When switched on: press power button to turn on/off - flashlight; press a power button twice to normal mode and power saving mode. —2.How about the scooter not power on? The scooter is designed with battery protection. If your scooter is not power on, we would like to change a new battery for you. —3. If these tires are inflatable tires? 8.5" rubber honeycomb tires are the perfect size for commuting. It is more wear-durable than pneumatic tires ,no need to inflate, repair or maintenance, no need to worry about breakdowns —4. How many kilometers can be traveled at most? It can travel up to 25 kilometers, but it also depends on weight, driving environment and weather. At the same time, the temperature will also affect the power of the lithium battery. —5. What’s the means of scooter E7 errors? The E7 error is related to the accelerator. Please carefully check whether the accelerator connector be accurately. —6. How to tighten the scooter? Hi, in order to prevent the screws from falling when the scooter is driving on uneven roads, new scooter usually require more strength to be tighten. Please align the screw holes and use installation tools to tighten them. —7. How about the brake? The left one is the disc brake helps you stably stop the scooter.The disc brakes provide enough braking force for the electric adult scooters to ensure your safe riding. Payment Shipping Returns Contact Us Feedbacks * We gladly accept payment methods eBay approved . * Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses. * If there is anything wrong with the checkout or you need us to combine the shipping, please kindly feel free to contact us.